How the Password Reset Process Works on cv789
When you hit 'Forgot Password' on the login screen, the system asks for your registered email address or mobile number. Choose your preferred channel — email link or SMS OTP — and the verification code lands within moments. Enter the code, set a new password that meets our format requirements (at least eight characters, mix of numbers and letters), and confirm. Your
account opens immediately after. If the OTP doesn't arrive, check your spam folder first, then use the 'Resend Code' option once the countdown timer clears. Our support team can manually verify your identity if both channels are blocked.