Reference

Understand Your cv789 Account Terms

These terms set out what you agree to when you open and use your cv789 account — covering deposits through DANA, OVO, and GoPay, how your account is managed, and the rules that apply where local law permits access.

Account eligibility applies where local law permitsDANA, OVO, GoPay wallet rules includedTerms updated when policy changesContact support for any clause questionsApplies to all device and mobile access
cv789 Understand Your cv789 Account Terms
TERMS CONTACT

Reach Us About Any Terms Question

If a clause is unclear or you want to flag a concern about how these terms apply to your account, our support team handles policy questions directly. Reach out before acting on an assumption — getting clarity early saves time for everyone. We cover account-level queries, wallet transaction disputes, and access eligibility questions for Indonesia regions.

Team online

Live Chat

Open the chat window from your account dashboard at any time. Our team handles terms clarifications, wallet transaction questions, and account access concerns.

Email Support

Send your terms-related question to our support address listed in the account help section. Include your account ID and the specific clause you need clarified.

Account Help Centre

Check the help centre from your mobile or desktop account view for answers on common terms questions covering DANA, OVO, and GoPay wallet use.

HOW WE HANDLE THIS

Our Approach to Account Policy and Security

These terms are not just a legal formality — they reflect how we actually run accounts on cv789. From how wallet data is handled to how we verify withdrawal requests, every step ties back to what is written here. If something changes in how we operate, the terms change too, and we post that update on this page.

Data Handling Account data you submit — including wallet details for DANA, OVO, or GoPay — is used only to process your transactions and verify your account identity as described in our terms.
Account Security We apply session controls and OTP verification steps on login and withdrawal requests. Your account credentials are your responsibility under these terms; do not share them.
Data Retention We keep account and transaction records for as long as required under applicable rules. Wallet transaction logs — including DANA, OVO, GoPay records — are retained per our policy period.
Requesting Changes To update personal details on your account, contact support via live chat or email with your account ID. We verify identity before processing any account data change request.

Common Questions About These Terms

These are the questions we get asked most often about the cv789 terms and conditions. If yours is not covered here, use the live chat or email support to get a direct answer from our team.

Yes. Any transaction you make through DANA, OVO, or GoPay on your cv789 account falls under these terms, alongside the wallet provider's own terms of service.

We post the revised terms on this page. Continuing to use your account after a revision is posted counts as your acceptance of the updated version. Check this page periodically.

No. Access to cv789 depends on local law and is available only where local law permits. These terms do not grant access rights in restricted regions.

Contact support via live chat or email with your account ID and the transaction reference. We review wallet transaction disputes — DANA, OVO, or GoPay — against the terms in place at the time of the transaction.

You are. Under these terms, your login details and OTP codes are your responsibility. Do not share them. Report any unauthorised access to support immediately via live chat.

We retain account records and wallet transaction logs for the period required under applicable rules. The specific retention period is set out in the data handling section of our full terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.